Elastic’s Version Policy and Product End of Life Dates

1.1 A "Release" refers to a Software upgrade package provided by Elastic in the form of a Major, Minor or Maintenance Release. Elastic uses version codes with three numbers: "Major" refers to the leftmost number, "Minor" refers to the middle number, and "Maintenance Release" refers to the rightmost number (e.g., 8.3.2: Major 8, Minor 3, Maintenance 2).

1.2 "Maintenance" refers to the updates made to a Minor Release that address bugs, improves performance, or patch emergent security vulnerabilities. These updates are provided in the form of a Maintenance Release.

1.3 "Support" refers to the engagement of the Elastic Support team to provide assistance for Software issues as outlined in Your Support Services Policy. Elastic is not obligated to undertake Maintenance when providing Support for a Release if it is no longer within the Maintenance Term. Elastic may instruct Customers to upgrade to a Release under Maintenance Term.

"Maintenance Term" means the period of time for which a version Release is maintained by Elastic in accordance with the following:

A) Elastic will provide Maintenance to each Major Release for the longer of:

1. 30 months from its general availability ("GA") or
2. 18 months from the GA of the next Major Release (or later date if indicated in the applicable tables below).

E.g., If version 1.0 was released on 10-Apr-2019 and version 2.0 was released on 10-Feb-2022.

• 30 months from 1.0 GA date is 10-Oct-2021
• 18 months from 2.0 GA date is 10-Aug-2024
• 1.x Maintenance Term would end on 10-Aug-2024

B) Subject to the periods set out in A), Elastic will provide Maintenance to the most recent two Minor Releases of the then-current Major Release, and the final Minor Release of the previous Major Release.

E.g., If version 2.8 is the most-current Minor Release, both 2.8 and 2.7 will receive Maintenance; and if 1.15 was the final Minor from the 1.x Major Release, and that Major Release is within its Maintenance Term, 1.15 would also receive Maintenance, whereas 1.14 would not.

3.1 "Support Term" means Elastic will Support each Major Release during its Maintenance Term, plus an additional 6 months thereafter (or later date if indicated under the applicable tables below)

Support will extend to all Minor and Maintenance Releases associated with the Major Release during this period.

3.2 Platform and Software configurations that are eligible for Support are outlined in the Support Matrix.

If Elastic decides to retire a Software Product, Elastic will publish an update to the "End of Life (EOL) Software Products" table below ("EOL Notice"). In such an event, no new Major Release(s) will be forthcoming, but Elastic will provide Maintenance for such Software and provide Support to Customer for at least 12 months after the EOL Notice date.

The tables below reflect the end of the Maintenance Term for our current versions of Software. Please scroll to the next section for further information on prior versions of Software.

Any version prior to the versions shown in the tables below is unsupported.