Enterprise Search FAQ

At Elastic, we’re committed to providing developers with greater flexibility and scalability to build innovative AI-powered search experiences. Since introducing Enterprise Search in 2020, we've gained valuable insights into evolving enterprise needs. To meet these needs, we're deprecating the Enterprise Search product line (including App Search and Workplace Search) in version 9.0 and focusing on Elasticsearch.

We believe enterprise search use cases are best served with Elasticsearch. Elasticsearch, available in Elastic Cloud Serverless, offers autoscaling, advanced relevance, and machine learning via a rich API, providing a scalable, cost-effective solution for enterprise search requirements.

For Elastic customers who currently use our Enterprise Search product line with its included features and functionalities, these products remain available in the latest 8.x versions and will be maintained until January 15, 2027 and supported until July 15, 2027 after the official EOL announcement, according to our EOL policies. The release of the next 9.x major coincides with the EOL announcement.

If your organization is ready to accelerate productivity and knowledge, start today on Elastic Cloud with Elasticsearch Serverless or the hosted 9.0 version. Use our comprehensive guide for migrating to 9.x from Enterprise Search 8.x versions to help you with the transition.

• App Search and Workplace Search
  • App Search and Workplace Search capability matrices: Understand the capabilities and enhancements
• Managed crawlers (App Search Web Crawler and Elastic Web Crawler)
  • Crawler notebooks: Detailed notebooks to facilitate your transition from App Search Web Crawler and Elastic Web Crawler to our self-managed Open Crawler
• Managed connectors (previously known as native connectors)
  • Learn more about migrating Elastic managed connectors

Yes, you can continue to use Enterprise Search in the 8.x series.

Enterprise Search 8.x will continue to be available for all current Elastic customers, with a valid subscription at the time of the EOL announcement.

App Search and Workplace Search will be restricted and not be available for new Elastic customers with an Elastic subscription dated after the public release of 9.0 (coinciding with the EOL announcement).

New customers can get started today on Elastic Cloud with Elasticsearch Serverless or the hosted 9.0 version.

Enterprise Search will continue to receive security updates and fixes for as long as it is maintained, in accordance with Elastic's version Policy.

Support for Enterprise Search is provided in accordance with our End-of-Life guidelines. We cannot offer extended support beyond the official support period.

Below are resources to help you transition to Elasticsearch and get started building state-of-the-art search experiences:

• One-stop shop for upgrading to Elasticsearch 9
• App Search and Workplace Search capability matrices: Understand the capabilities and enhancements
• App Search notebook: Detailed documentation to facilitate your App Search transition with more notebooks for a wide range of use cases
• Crawler notebooks: Detailed notebooks to facilitate your transition from App Search Web Crawler and Elastic Web Crawler to our self-managed Open Crawler
• Practical examples to guide you through new features:
  • Build an internal knowledge search application on top of Elasticsearch
  • Explore a variety of use cases, such as semantic search and retrieval augmented generation
• Blogs
  • App Search and Workplace Search standalone products are now deprecated
  • From App Search to Elasticsearch — Tap into the future of search
  • Get started with ingestion
  • Semantic search using the Open Crawler and Semantic Text
  • How to use the Connector API to ingest data into Elasticsearch Serverless
  • How to create custom connectors for Elasticsearch
  • Boost your search relevance
  • How To guides

Have more questions? Our team has answers. Please do not hesitate to reach out to our Support team by opening a case in the Elastic Support Hub.